An objective way to determine how well you are doing with your customers is through a survey. We'll work with you to tailor and modify a proven survey we've used elsewhere. Surveys will be mailed directly to our office to assure confidentiality with your customers. We'll tally the results and give you our suggestions for improvement.

Cost $1,750 per division or department, i.e., Planning Development Permits, Building Permits, Engineering, etc. You handle the reproduction and mailing, we do the rest. 

We also do Internet-based surveys using Survey Monkey. You furnish the emails addresses, we design and analyze the survey.