RETREATS, SEMINARS, AND KEYNOTES

 
Note: the telephone numbers were at the time of the seminar. Many of these may have changed. 
 

Winston-Salem City-County Planning Department  
Customer Service Training, May 22, 2008
Contact: Paul Norby, Director

Hyde Lecture Series
College of Architecture  
University of Nebraska-Lincoln 2005  
Topic: What Your Planning Professors Forgot to Tell You 
Contact: Gordon Scholz 402-472-9284

Washoe County
Washoe County, Nevada, 2004 
Topic: Management and Customer Service Training
Contact: Adrian Freund, Community Development Director, 775-328-3606

Planning Institute of British Columbia
Annual Conference 
Nanaimo, British Columbia 2000 
Topic: What Your Planning Professor Forgot to Tell You 
Contact: Chris Shalberg 250-755-4472 

2000 California Building Officials 
Palm Springs, 2000 
Topic: Surviving Managment Audits 
Contact: Anthony Elmo 916-457-1103 

Development Service Department 
Half Day Retreat 
Bryan, Texas, October 31, 1997 
Topic: Customer Service 
Contact: Tom Coyle 409-361-3606 

AICP Planners Training Service 
Planning and Zoning Institute 
New Brunswick, New Jersey, October 30, 1995 
Topic: Reinventing Zoning and Planning Agencies 
Contact: Reenee Kaiser 312-431-9100 

California County Planning Directors  
Annual Conference 
Asilomar Conference Center, California, May 25, 1995 
Topic: Reinventing Planning 
Contact: Ray Hall 707-463-4281 

Community Development Department 
Two Day Retreat 
Concord, California, May 16-17, 1995 
Topic: Customer Service 
Contact: Richard Crawford 510-671-3075 

Kern County Management Council 
Training Seminar 
Bakersfield, California, March 15, 1995 
Topic: Motivation, Change, Re-Engineering 
Contact: Ted James 805-861-2099 

Ohio Conference of Community Development, Inc. 
Annual Meeting 
Fairborn, Ohio, July 30 &31, 1994 
Topic: Customers Service, Managing a Strategic  
Planning Process, Motivation for  
Performance. 

Department of Community Development 
Two-Day Training 
Des Moines, Iowa, April 28-29, 1994 
Topic: Customer Service, Organizational  Reform 
Contact: Carol Hibbs 515-283-4182 

Association of Local Housing Finance Agencies 
Fall Education Conference 
New York, New York, November 15, 1993 
Topic: Reinventing Government: Putting  the Concept to Work. 
Contact: John C. Murphy 208-857-1197 

National Association of Counties 
Annual County, Community, and Economic Development 
Conference and Training 
Orlando, Florida, October 25, 1993 
Topic: Reinventing Government 
Contact: John C. Murphy 202-857-1197 

Ohio County Planning Directors Association 
Annual Summer Conference 
Hamilton, Ohio, June 21, 1993 
Topic: Reinventing Planning 
Contact: Lynne Erickson 216-297-3613 

Professional Development Conference 
Pacific Southwest Regiment Council of NAHRO 
Reno, Nevada, May 23, 1993 
Topic: Peer Review 
Contact: Karen Weitzel 805-726-3423 

National Association of Housing & Redevelopment Officials 
Annual Bi-Chapter Conference 
Monterey, California, January 30, 1993 
Topic: Introduction to Organizational  
Management Review 
Contact: Karen Weitzel 805-726-3423 

The Law Center, University of Southern California 
Regulation and Development Law Conference 
Los Angeles, California, May 28, 1992 
Topic: Planning in Los Angeles 
Contact: George Lefcoe 213-740-0148 

Maryland-National Capital Park and Planning Commission 
Training Seminar 
Silver Springs, Maryland, May 13 and 15, 1992 
Topic: Customer Service 
Contact: Melissa C. Banoch 301-495-2500 

Municipal Management Assistants of Southern California 
Growth Management Conference 
Pomona, California, August 25, 1988 
Topic: Keynote Address on Growth  Management 
Contact: Phil Carter 619-438-1161 

AICP Planners Training Service  
7th Annual Zoning Institute 
San Francisco, California, November 8-10, 1987 
Topic: Management Ideas for  
Administrators 
Contact: Frank So 312-9550-9100 

San Bernadino County Land Management Department 
Staff Retreat 
San Bernadino, California, October 16, 1987 
Topic: Employee Development, Motivation,  Job Definition, Evaluation 
Contact: Sharon Hightower 714-387-4144 

National Association of Reimbursement Officers 
32nd Annual NARO Conference 
San Diego, California, August 9-14, 1987 
Topic: Leadership and Management of Change 
Contact: Morey Pion 619-565-5882 

California Association of County Treasurers & Tax Collectors 
Palm Desert, California, June 17-19, 1987 
Topic: Main Event Management 
Contact: R. Wayne Watts 714-787-2821 

San Diego County Planning Directors Association 
San Diego, California, June 10, 1987 
Topic: The Management Idea Book 
Contact: Barry Hogan 619-695-1400 

Calafco Metropolitan Counties 
Workshop 
Concord, California, May 20-22, 1987  Topic: Managing Change 
Contact: Bruce Kern 415-272-6984

San Diego Planning Directors' Association 
San Diego, California, February 13, 1987 
Topic: Management and Motivational Tips for Planners 
Contact: Michael J. Holzmiller 619-438-1161 

Hillsborough County, City-County Planning Staff 
Tampa, Florida 1986 
Topic: Motivation 
Contact: Ron Short 813-272-5940 

GA Technologies, Inc., Management Association 
La Jolla, California, November 19, 1986 
Topic: Management Modeling Concepts 
Contact: R. Roo 

Florida Municipal Utilities Association 
1986 Annual Conference 
Orlando, Florida, June 23-27, 1986 
Topic: Model-Netics: A Management  
System 
Contact: Charlie Shreve 904-224-3314 

City of Mankato 
Department Heads Seminar  
Mankato, Minnesota, May 6, 1986 
Topic: Model-Netics 
Contact: Glen Gabriel 507-625-3161 

LaJolla Assoc., Ltd. 
Advanced Management Seminar 
San Diego, CA, Mar. 13-15, 1986 
Topic: Latest Management Theories 
Contact: Curt Reed 619-458-8685 

Kenai Peninsula Borough 
Planning Commissioners Workshop 
Soldtna, Alaska, September 9, 1985 
Topic: Being A More Effective Commissioner 
Contact: Steve Cevanti 907-262-4441 

Kenai Peninsula Borough 
Department Heads Workshop 
Soldotna, Alaska, September 9, 1985 
Topic: Change/Delegation/Leadership 
Contact: Steve Cevanti 907-262-4441 

Fairbanks North Star Borough 
Division of Community Development Department 
Staff Training 
Fairbanks, Alaska, September 4-5, 1985 
Topic: Management Staff Training 
Contact: Dave Hedberg 907-452-4761 

Holiday Inn University 
Retreat '85 Seminar for Holiday Inn Trainers Worldwide 
Olive Branch, Mississippi, August 8, 1985 
Topic: Model Building Skills 
Contact: Rich Zurburg 601-895-2941 

City of Gainesville and Alachua County  
Joint Management Workshop 
Gainesville, Florida, June 5, 1985 
Topic: Change/Delegation/Leadership 
Contact: Norman J. Bowman 904-374-2033 

California Association of Public Purchasing Officers 
68th Annual Conference 
Oakland, California, January 31, 1985 
Topic: Change/Delegation/Planning 
Contact: Gary R. Holm, 415-530-9660 

Napa County Department Heads 
Oakville, California, January 31, 1985 
Topic: Main Event Management 
Contact: Albert Haberger 707-253-4421 

Minneapolis Public Schools 
Leadership in Education Conference 
Minneapolis, Minnesota, November 19, 1984 
Topic: Change Systems: A Better Way 
Contact: Judy Brown 612-627-3081 

City of San Luis Obispo 
Management Team Conference 
San Luis Obispo, California, October 29, 1984 
Topic: Change and Motivation 
Contact: Paul Lanspery 805-5490-7101 

American Society for Training and Development 
1984 Region 8 Conference 
San Diego, California, October 14, 1984 
Topic: Main Event Management/ Model-Netics 
Contact: Carlos Donatelli 619-586-7092 

University of California, Cooperative Extension Agents 
Academic Leadership Development Program 
La Jolla, California, September 19, 1984 
Topic: Change/Motivation/Leadership 
Contact: Chloe Beitler 714-683-6491 

Western Planners Conference 
Jackson, Wyoming, September 13, 1984 
Topic: Management Skills Workshop 
Contact: Thomas A. Curren 307-721-5286 

Association of Energy Officials 
Los Angeles, California, June 26, 1984 and 
Oakland, California, June 29, 1984 
Topic: The Nuts and Bolts of Effective  Communication 
Contact: Catherine Tyrrell 213-385-1000 

City of Stockton 
Department Heads Retreat 
Tiger Creek, California, April 27, 1984 
Topic: Model-Netics 
Contact: John Geer 209-944-8402 

Riverside County Board 
Department Head Conference 
Highland Springs Resort, April 20, 1984 
Topic: Change/Delegation/Leadership 
Contact: Gary Cottrell 714-787-2979 

City of Monterey 
City Management Conference 
Monterey, California, March 23, 1984 
Topic: The Management Idea Book 
Contact: Bill Smith 408-646-3768 

Los Angeles County Department of Regional Planning 
Los Angeles, California, February 1516, 1983 
Topic: Overview Evaluation of the Department 
Contact: Norman Murdock 213-974-6401 

American Institute of Certified Planners 
Management Skills for Planners 
Planners Training Service 
San Diego, California, January 14, 1983, 
New Orleans, Louisiana, February 18, 1983, 
Philadelphia, Pennsylvania, March 18, 1983, and 
Denver, Colorado, October 18-19, 1983 
Topic: Managing Yourself and Your  
Organization 
Contact: Frank So 312-955-9100 

University of Southern California Law Center 
The Lincoln Institute of Land Policy Conference 
Los Angeles, California, February 12, 1983 
Topic: San Diego County Efforts to Make  Better Use of R-I Lands 
Contact: George Lefcoe 213-743-6500